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Prime Storage - Brooklyn - Rockaway Ave

1084 Rockaway Avenue , Brooklyn, NY 11236


3.9 of 5 stars

61 Reviews

Photos

Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave
Prime Storage - Brooklyn - Rockaway Ave

Hours

Office Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
Access Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM

About Prime Storage - Brooklyn - Rockaway Ave

Looking for convenient and affordable storage solutions for your home or business? Prime Storage has got you covered. Located in Southeast Brooklyn south of Linden Boulevard at the intersection of Ditmars and Rockaway. Just minutes from the Brookdale University Hospital, we offer a variety of storage solutions to fit your individual needs. At Prime Storage, we know Life Demands Space®. That’s why we provide high-quality storage solutions to our customers. Need your storage ASAP? Contact us today or rent your space online today! At Prime Storage, we know moving can be a hassle. That’s why we try to make the process as smooth as possible. From our flexible payment plans to our contact-free rental options, moving with Prime Storage is a breeze. Our facility offers a wide range of features including: ● Free truck rental with new move-in ● Ground-level drive-up access for ease of moving ● Climate controlled units ● Fenced/walled perimeter ● Deliveries accepted to make inventory management simple ● Moving van-accessible aisles ● Elevator access—no stairs required! Worry less about your sensitive belongings at Prime Storage with our climate-controlled storage options. Our climate controlled units are kept at consistent temperatures to help protect your temperature-sensitive items from extreme heat or cold. At our facilities, these units come in various sizes. Whether you’re decluttering your office space or moving into a new home, we know your Life Demands Space®. Whether you need storage for commercial or personal purposes, we’ve got the solution for you. Give us a call or visit our Brooklyn facility today!

Unit Sizes and Pricing

20'

20' parking space

  • Vehicles permitted
  • First Month FREE
$561.00 per month Reserve
5' x 5'

5' x 5' locker

  • Climate controlled, Skybox, Interior, Stairs
  • First Month FREE
$17.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Interior
  • First Month FREE
$52.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Floor 2, Interior, Ada accessible
  • First Month FREE
$55.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$60.00 per month Reserve
3.5' x 10'

3.5' x 10' unit

  • Climate controlled, Interior
$74.00 per month Reserve
5' x 7'

5' x 7' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$74.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Floor 2, Interior, Ada accessible
  • First Month FREE
$84.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Interior
  • First Month FREE
$84.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$92.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Interior
  • First Month FREE
$89.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$92.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$104.00 per month Reserve
7.5' x 10'

7.5' x 10' unit

  • Climate controlled, Interior, Ada accessible
$140.00 per month Reserve
8' x 10'

8' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$177.00 per month Reserve
8.5' x 10'

8.5' x 10' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$159.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$190.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$200.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Floor 1, Interior
  • First Month FREE
$225.00 per month Reserve
10' x 12'

10' x 12' unit

  • Climate controlled, Interior
$237.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, Interior
  • First Month FREE
$248.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, Floor 2, Interior, Ada accessible
  • First Month FREE
$274.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, None door, Floor 1, Interior, Ada accessible
  • First Month FREE
$309.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$309.00 per month Reserve
20' x 10'

20' x 10' unit

  • Climate controlled, Floor 1, Interior
  • First Month FREE
$530.00 per month Reserve
30' x 10'

30' x 10' unit

  • Climate controlled, Interior
  • First Month FREE
$508.00 per month Reserve
Facility Details & Reviews

Prime Storage - Brooklyn - Rockaway Ave

Features

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)

Hours

Office Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
Access Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM

Customer Reviews 61

5.0 out of 5

Clive

Spacious storage selections in a well kept environment. Temperature control of the facility is kept at a reasonable setting for what ever a person may have in storage. Each area seem to be very well lighted for anyone to see the condition of their items stored. The staff is very helpful when it comes to your concerns and very clear on explaining the prices and size of what ever unit a person may be looking for.

4.0 out of 5

D

Beautiful facility, the only issue was I paid for a year in advance and I received an e-mail saying that my rental will be increased 4 months in. Needless to say, customer service was contacted. Customers who take their hard-earned money to pay in advance shouldn't have to worry about an increase, especially before their time.

3.5 out of 5

Tasha

The storage is too pricey for me. However, the storage company should give customers 24 hour access. Also, customers shouldn't have to mail a letter 2 weeks prior to moving out.

5.0 out of 5

Anthony R.

Clean, helpful staff, quick service and convenient. In my price range too!

3.0 out of 5

Alecia Palmer

When I initially signed up for storage the location was pretty cleaned and organized. I started out with a deal of one month free. Within 6 months the storage fee was increased by $20. I feel as though this is a high increase within a short amount of time. We are still in the mist of a pandemic and to raise cost so quickly was unfair. Due to this I will be looking for another company to store my items.

5.0 out of 5

Peter laurance armenio

Justin was very nice to me very pleasant individual

0.5 out of 5

Anthony Broomes

I had a problem with mice droppings I complained a couple time the last time the mice actually damaged my clothing handbags and shoes I spoke to the employees about what was happening the customer service was awful no one took the time to check my storage unit they just weren't interested

5.0 out of 5

Cynthia

I must say its a very clean building...storage spaces are well lit and ventilated...customer service is excellent everyone is friendly and polite.

2.5 out of 5

Bilinder McGrowder

Staff is friendly, place is clean but raising the price for no reason does not make any sense to me; I was told it's in the contract..somewhere! The low price was the reason I came there in the first place...I could have gone to another storage place that is closer to my home.b Very upsetting!

0.5 out of 5

Hannah

This facility spent the first five months of my contract hiding bills and statement charges and then fined me over $500 saying that I was late. By the way, the monthly rent is around $20, so thats a ridiculous overcharge!

3.0 out of 5

Kia

The facility definitely tries to maintain cleanliness but the mouse droppings all over my unit is a turn off. I’m afraid to even go deeper. I store Xmas items and seasonal items, no food but am paying for the cost for other’s stupidity and inconsideration. The staff is friendly and responsive.

5.0 out of 5

Malik Means

I have no issues with this location

4.0 out of 5

Okeith Ashton

Didn't have any problems until late last year 2020, but it seems like they're getting the situation under control it's getting better, thank God I don't have to drop in every day now.

5.0 out of 5

Bruce Ramsay

A really nice team running the business at Prime Storage-Rockaway. Whenever I've called or been contacted, team members are friendly, professional and thorough. The facility itself is clean, warm, dry and logically laid out. The cost of my unit is very competitively priced, which I truly appreciate.

5.0 out of 5

Rhonda Bell

For as long as I have been in the facility its the Best.

5.0 out of 5

Charles

My only problem would be that the price doesn't stay the same, other than that great facility, temperature controlled, always clean, staff always helpful.

4.5 out of 5

Lakeeba Rivers

I love how you guys were able to accommodate me in my time of hardship . In Most places it’s very rare to get them to understand your situation..

4.5 out of 5

KASIMIR

CLEAN WELL KEPT EASY ACCESS FRIENDLY STAFF

5.0 out of 5

Nalisha Edwards

Thanks for having for have me as customer.. your serve is very good, the faculty is very clean.. customer service is very friendly..

4.0 out of 5

Cleveland Murdaugh

I've only had this account for less than a year. At this point, I have no negative comment.

3.5 out of 5

Karine Bellony

Disappointed, unfair system/process. Lack of response when contacting management and no response when enquiry is made.

2.0 out of 5

Maeghan Gale

Ever since the pandemic started there have been an influx of random charges to my account (aside from necessary charges). Last Thursday I called to speak about the status of my bill which just hit the 2 month mark of being overdue thst day. At which point the notice in my email reflected $300 when I called (not even 24 hours later) and my account was $350. When I paid my bill that Monday evening it jumped again to $370. I haven’t called to speak to someone about this yet, but I do intend to do so. In addition to the random charges, the employees that answer the phone at this location are rude and dismissive. I no longer live in the state so I am unable to access this facility to immediately remove my things but I am not satisfied with these charges at all. Especially since I’ve been a tenant for well over a year. Unacceptable

5.0 out of 5

Lakita

I love that its in my area And the prices are reasonable

0.5 out of 5

Mack

You need to control the rodent problem. I shouldn't have to worry about if rodents getting into my stuff. The amount of rodent droppings is unacceptable

5.0 out of 5

Zoya Diston

Everything was good

5.0 out of 5

Jacky Thomas

Selected unit online, when I went to the office to finalize my contract, I was very impressed with the level of service I received. The facility was very clean as well.

3.0 out of 5

vladimir

Good customer servicu. Hope 7/24.

5.0 out of 5

DeEvelyn Baker

I'm very satisfied with the facility, it's location and accessibility, and customer service when I make my periodic visits.

3.5 out of 5

Douglas M

I've been a customer ever since open if you keep raising my rent every year I will have to look someplace else jobs are very scarce working part time

3.0 out of 5

Raphael Santiago

I am just saddened by the fact that it isn’t open 24 hours

1.0 out of 5

Timed

Upon first opening the storage was great. Over the years there has been a severe rodent issue. All of my items were covered with rodent feces and urine. Due to my schedule I have not acquired time to take pictures of the damages. I am currently hoping that the original condition can be restored. My storage currently consist of car parts, paper work, two bicycles and a table.

5.0 out of 5

Roscoe Christian

Good service😁😁😁😁😁😁😁😁😁😁

0.5 out of 5

R Hood.

Just 3 months after renting a locker at this Facility my rate was increased, after I had been asured that it would'nt be for about a year. When I tried to speak to Management I got this very rude and unprofessional female Manager on the phone who told me "..if you don't like it, get out !! " ..so that's what I did.

3.0 out of 5

Renee Coker

I called in my payment today, still waiting on receipt confirmation!

5.0 out of 5

stephanie ferdinand

location is perfect and its clean

1.0 out of 5

Mandy Mc

Rats damaged a majority of my items and there was nothing done about it even with pictures sent in to their recovery department. It’s the closest storage to me so I have to use them otherwise I wouldn’t. Customer service does not exist here!

3.0 out of 5

vladimir

Good customer service. Hope 24/7.

3.0 out of 5

vladimir

Good customer service. Hope 24/7.

3.5 out of 5

sara Small

Didn't appreciate you guys raising the rates during covid

3.0 out of 5

Jan

Constant price changes without a 30 day notice. The place stinks and is generally nasty and unclean. Not properly ventilated. Signs of rodents and the bathroom is extremely disgusting. People at the front desk are generally nice, friendly and accommodating. They hire good people but can’t retain them for since reason.

2.0 out of 5

Tm

This place is infected with rodents

5.0 out of 5

Kestrel Fleischner

Everyone was super helpful, kind and knowledgable. The unit was clean and I feel secure knowing my stuff is safe there.

5.0 out of 5

Lewis

Great space, clean and the staff are the best I've seen so far not to mention the price...TOP

5.0 out of 5

Max

I like the fact you don't have access 24/7. the place look very secure,

5.0 out of 5

Christopher

Customer service from the workers is.first rate, everything explained up front and no pressure to.do.anything

5.0 out of 5

Shariff Courtney

Great customer service and great storage units

5.0 out of 5

Rhonda

It’s a nice place. Better than the competition Nice.

4.0 out of 5

Florence

The place was clean and the staff were nice and very helpful .

5.0 out of 5

Howard

The process was quick, the staff were professional, the pricing is amazing $19 a month. Cant beat that. Also the location is convenient.

5.0 out of 5

Winer

Great customer service at my move in, moth ball smell, but maybe that’s normal. Got 50 percent off first 3 months.

5.0 out of 5

Torell vassell

Great experience, customer service was kind and helpful

3.5 out of 5

Jamie

The storage facility is honestly a great value, but the fact that the facility closes at 7pm, with key codes stopping at 6:45pm has made moving incredibly difficult for me.

4.0 out of 5

Jermaine

I was impressed with the ease of signing the online paperwork which streamlined the process of getting access to my space. The facility was well maintained with clean, temperature controlled units.

5.0 out of 5

Roberta

The entire facility is super clean. The untis are clean as well. Ample space to unload and the staff is super helpful. Rates are great.. take advantage of the 50% 3 months. No hidden fees

5.0 out of 5

shawnell

Great service. I entered right before closing and they still assisted me. I received one month free.

3.5 out of 5

Azure

The facility looks new and overall well taken care of, but the locker I was rented was kind of dusty. They will also call you everyday after you make a reservation, so prepare yourself for that.

4.5 out of 5

michael

This is a perfect storage space with really competitive rates (be sure to go through spare foot though to lock them in). Customer service was helpful and easy and I was moving in quick from my arrival time. The only surprise was that I had to pay the first 3 months upfront to lock in the spare foot rate but I attribute that more to the spare foot agent not clarifying that the storage company. The space has everything you could want in a storage I only deducted 1/2 star for its location.

5.0 out of 5

Richard

Good nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

4.0 out of 5

tammara

We are satisfied with the experience

4.0 out of 5

camella morgan

I needed a last minute option .

5.0 out of 5

Monique Glaize

Staff is very knowledgeable, patient, friendly

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