Prime Storage - Brooklyn - Rockaway Ave

1084 Rockaway Avenue , Brooklyn, NY 11236

53 Reviews

Reserve for Free

No credit card required. No obligation to rent.

$17.00/month

Rate locked in

5' x 5' locker

Unit Features

Climate controlled, Skybox, Interior, Stairs

Unit Special

First Month FREE

All Storage rentals are month to month with no long term commitment. No obligation to rent. By reserving this unit, you agree to the following Terms of Service.

Photos

Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Picture of Prime Storage - Brooklyn - Rockaway Ave
Map

Hours

Office Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
Access Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM

Unit Sizes and Pricing

5' x 5'

5' x 5' locker

  • Climate controlled, Skybox, Interior, Stairs
  • First Month FREE
$17.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Interior
  • First Month FREE
$53.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Floor 2, Interior, Ada accessible
  • First Month FREE
$58.00 per month Reserve
5' x 5'

5' x 5' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$63.00 per month Reserve
3.5' x 10'

3.5' x 10' unit

  • Climate controlled, Interior
$80.00 per month Reserve
5' x 7'

5' x 7' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$80.00 per month Reserve
5' x 7'

5' x 7' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$83.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Floor 2, Interior, Ada accessible
  • First Month FREE
$87.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Interior
  • First Month FREE
$89.00 per month Reserve
4' x 10'

4' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$97.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Interior
  • First Month FREE
$91.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$94.00 per month Reserve
5' x 10'

5' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$115.00 per month Reserve
7.5' x 10'

7.5' x 10' unit

  • Climate controlled, Interior, Ada accessible
  • Free Delivery
$145.00 per month Reserve
7.5' x 10'

7.5' x 10' unit

  • Climate controlled, Floor 2, Interior
  • Free Delivery
$151.00 per month Reserve
8' x 10'

8' x 10' unit

  • Climate controlled, Floor 1, Interior, Ada accessible
  • First Month FREE
$194.00 per month Reserve
8.5' x 10'

8.5' x 10' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$166.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Interior, Ada accessible
  • First Month FREE
$196.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$210.00 per month Reserve
10' x 10'

10' x 10' unit

  • Climate controlled, Floor 1, Interior
  • First Month FREE
$234.00 per month Reserve
10' x 12'

10' x 12' unit

  • Climate controlled, Interior
  • Free Delivery
$239.00 per month Reserve
7' x 20'

7' x 20' unit

  • Premium unit, Ada accessible, Drive up, Outdoor access
  • Free Delivery
$486.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, Interior
  • First Month FREE
$283.00 per month Reserve
10' x 15'

10' x 15' unit

  • Climate controlled, None door, Floor 1, Interior, Ada accessible
  • First Month FREE
$342.00 per month Reserve
20' x 10'

20' x 10' unit

  • Climate controlled, Floor 2, Interior
  • First Month FREE
$412.00 per month Reserve
20' x 10'

20' x 10' unit

  • Climate controlled, Floor 1, Interior
  • First Month FREE
$449.00 per month Reserve
10' x 20'

10' x 20' unit

  • Premium unit, Ada accessible, Drive up, Outdoor access
  • First Month FREE
$632.00 per month Reserve

Facility Details & Reviews

Prime Storage - Brooklyn - Rockaway Ave

Features

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)

Hours

Office Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM
Access Hours
Sun9:00 AM - 7:00 PM
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 7:00 PM

Customer Reviews 53

2.5 out of 5

Bilinder McGrowder

Staff is friendly, place is clean but raising the price for no reason does not make any sense to me; I was told it's in the contract..somewhere! The low price was the reason I came there in the first place...I could have gone to another storage place that is closer to my home.b Very upsetting!

0.5 out of 5

Hannah

This facility spent the first five months of my contract hiding bills and statement charges and then fined me over $500 saying that I was late. By the way, the monthly rent is around $20, so thats a ridiculous overcharge!

3.0 out of 5

Kia

The facility definitely tries to maintain cleanliness but the mouse droppings all over my unit is a turn off. I’m afraid to even go deeper. I store Xmas items and seasonal items, no food but am paying for the cost for other’s stupidity and inconsideration. The staff is friendly and responsive.

5.0 out of 5

Malik Means

I have no issues with this location

4.0 out of 5

Okeith Ashton

Didn't have any problems until late last year 2020, but it seems like they're getting the situation under control it's getting better, thank God I don't have to drop in every day now.

5.0 out of 5

Bruce Ramsay

A really nice team running the business at Prime Storage-Rockaway. Whenever I've called or been contacted, team members are friendly, professional and thorough. The facility itself is clean, warm, dry and logically laid out. The cost of my unit is very competitively priced, which I truly appreciate.

5.0 out of 5

Rhonda Bell

For as long as I have been in the facility its the Best.

5.0 out of 5

Charles

My only problem would be that the price doesn't stay the same, other than that great facility, temperature controlled, always clean, staff always helpful.

4.5 out of 5

Lakeeba Rivers

I love how you guys were able to accommodate me in my time of hardship . In Most places it’s very rare to get them to understand your situation..

4.5 out of 5

KASIMIR

CLEAN WELL KEPT EASY ACCESS FRIENDLY STAFF

5.0 out of 5

Nalisha Edwards

Thanks for having for have me as customer.. your serve is very good, the faculty is very clean.. customer service is very friendly..

4.0 out of 5

Cleveland Murdaugh

I've only had this account for less than a year. At this point, I have no negative comment.

3.5 out of 5

Karine Bellony

Disappointed, unfair system/process. Lack of response when contacting management and no response when enquiry is made.

2.0 out of 5

Maeghan Gale

Ever since the pandemic started there have been an influx of random charges to my account (aside from necessary charges). Last Thursday I called to speak about the status of my bill which just hit the 2 month mark of being overdue thst day. At which point the notice in my email reflected $300 when I called (not even 24 hours later) and my account was $350. When I paid my bill that Monday evening it jumped again to $370. I haven’t called to speak to someone about this yet, but I do intend to do so. In addition to the random charges, the employees that answer the phone at this location are rude and dismissive. I no longer live in the state so I am unable to access this facility to immediately remove my things but I am not satisfied with these charges at all. Especially since I’ve been a tenant for well over a year. Unacceptable

5.0 out of 5

Lakita

I love that its in my area And the prices are reasonable

0.5 out of 5

Mack

You need to control the rodent problem. I shouldn't have to worry about if rodents getting into my stuff. The amount of rodent droppings is unacceptable

5.0 out of 5

Zoya Diston

Everything was good

5.0 out of 5

Jacky Thomas

Selected unit online, when I went to the office to finalize my contract, I was very impressed with the level of service I received. The facility was very clean as well.

3.0 out of 5

vladimir

Good customer servicu. Hope 7/24.

5.0 out of 5

DeEvelyn Baker

I'm very satisfied with the facility, it's location and accessibility, and customer service when I make my periodic visits.

3.5 out of 5

Douglas M

I've been a customer ever since open if you keep raising my rent every year I will have to look someplace else jobs are very scarce working part time

3.0 out of 5

Raphael Santiago

I am just saddened by the fact that it isn’t open 24 hours

1.0 out of 5

Timed

Upon first opening the storage was great. Over the years there has been a severe rodent issue. All of my items were covered with rodent feces and urine. Due to my schedule I have not acquired time to take pictures of the damages. I am currently hoping that the original condition can be restored. My storage currently consist of car parts, paper work, two bicycles and a table.

5.0 out of 5

Roscoe Christian

Good service😁😁😁😁😁😁😁😁😁😁

0.5 out of 5

R Hood.

Just 3 months after renting a locker at this Facility my rate was increased, after I had been asured that it would'nt be for about a year. When I tried to speak to Management I got this very rude and unprofessional female Manager on the phone who told me "..if you don't like it, get out !! " ..so that's what I did.

3.0 out of 5

Renee Coker

I called in my payment today, still waiting on receipt confirmation!

5.0 out of 5

stephanie ferdinand

location is perfect and its clean

1.0 out of 5

Mandy Mc

Rats damaged a majority of my items and there was nothing done about it even with pictures sent in to their recovery department. It’s the closest storage to me so I have to use them otherwise I wouldn’t. Customer service does not exist here!

3.0 out of 5

vladimir

Good customer service. Hope 24/7.

3.0 out of 5

vladimir

Good customer service. Hope 24/7.

3.5 out of 5

sara Small

Didn't appreciate you guys raising the rates during covid

3.0 out of 5

Jan

Constant price changes without a 30 day notice. The place stinks and is generally nasty and unclean. Not properly ventilated. Signs of rodents and the bathroom is extremely disgusting. People at the front desk are generally nice, friendly and accommodating. They hire good people but can’t retain them for since reason.

2.0 out of 5

Tm

This place is infected with rodents

5.0 out of 5

Kestrel Fleischner

Everyone was super helpful, kind and knowledgable. The unit was clean and I feel secure knowing my stuff is safe there.

5.0 out of 5

Lewis

Great space, clean and the staff are the best I've seen so far not to mention the price...TOP

5.0 out of 5

Max

I like the fact you don't have access 24/7. the place look very secure,

5.0 out of 5

Christopher

Customer service from the workers is.first rate, everything explained up front and no pressure to.do.anything

5.0 out of 5

Shariff Courtney

Great customer service and great storage units

5.0 out of 5

Rhonda

It’s a nice place. Better than the competition Nice.

4.0 out of 5

Florence

The place was clean and the staff were nice and very helpful .

5.0 out of 5

Howard

The process was quick, the staff were professional, the pricing is amazing $19 a month. Cant beat that. Also the location is convenient.

5.0 out of 5

Winer

Great customer service at my move in, moth ball smell, but maybe that’s normal. Got 50 percent off first 3 months.

5.0 out of 5

Torell vassell

Great experience, customer service was kind and helpful

3.5 out of 5

Jamie

The storage facility is honestly a great value, but the fact that the facility closes at 7pm, with key codes stopping at 6:45pm has made moving incredibly difficult for me.

4.0 out of 5

Jermaine

I was impressed with the ease of signing the online paperwork which streamlined the process of getting access to my space. The facility was well maintained with clean, temperature controlled units.

5.0 out of 5

Roberta

The entire facility is super clean. The untis are clean as well. Ample space to unload and the staff is super helpful. Rates are great.. take advantage of the 50% 3 months. No hidden fees

5.0 out of 5

shawnell

Great service. I entered right before closing and they still assisted me. I received one month free.

3.5 out of 5

Azure

The facility looks new and overall well taken care of, but the locker I was rented was kind of dusty. They will also call you everyday after you make a reservation, so prepare yourself for that.

4.5 out of 5

michael

This is a perfect storage space with really competitive rates (be sure to go through spare foot though to lock them in). Customer service was helpful and easy and I was moving in quick from my arrival time. The only surprise was that I had to pay the first 3 months upfront to lock in the spare foot rate but I attribute that more to the spare foot agent not clarifying that the storage company. The space has everything you could want in a storage I only deducted 1/2 star for its location.

5.0 out of 5

Richard

Good nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

4.0 out of 5

tammara

We are satisfied with the experience

4.0 out of 5

camella morgan

I needed a last minute option .

5.0 out of 5

Monique Glaize

Staff is very knowledgeable, patient, friendly

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