About Secure Self Storage - Coney Island
Secure Self Storage is a state of the art storage facility located on West 21st Street, between Neptune and Mermaid. Our storage facility, opened in 2009, is 100% temperature controlled. We offer 24 hour key-card access, free truck rental and the best rates on self storage in Brooklyn! Our facility also offers a loading dock with semi-truck access, individually alarmed units, elevators, advanced surveillance cameras and boxes for sale. All customers have access to use our truck for free, simply call us after you reserve your unit and we can reserve the truck for your move-in! 24 Hour Access Available Upon Request.
Unit Sizes and Pricing
5' x 5'
5' x 5' unit
5' x 5'
5' x 5' unit
5' x 7.5'
5' x 7.5' unit
5' x 7.5'
5' x 7.5' unit
10' x 15'
10' x 15' unit
10' x 20'
10' x 20' unit
- Elevator available
- 24-hour access (for specific units, for business users only, with manager approval, for additional $30 per month)
- Free use of truck (tenant must refuel)
- Truck rental available
- Fenced and lighted
- Video cameras on site
- Loading dock (truck access size-15ft)
- Electronic gate access
- Handcarts available
- Moving supplies for sale
- Email billing available
- Accepts mail/packages for tenants
- Rent due on same day each month per lease start
- Auto-pay available
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
- Allow 18-wheeler dropoff
- Has 18-wheeler alleys
- 5% military discount (active-duty)
- 5% student discount
- 5% senior discount
|Sun||9:00 AM - 5:00 PM|
|Mon||9:00 AM - 7:00 PM|
|Tue||9:00 AM - 7:00 PM|
|Wed||9:00 AM - 7:00 PM|
|Thu||9:00 AM - 7:00 PM|
|Fri||9:00 AM - 7:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||9:00 AM - 4:45 PM|
|Mon||9:00 AM - 6:45 PM|
|Tue||9:00 AM - 6:45 PM|
|Wed||9:00 AM - 6:45 PM|
|Thu||9:00 AM - 6:45 PM|
|Fri||9:00 AM - 6:45 PM|
|Sat||9:00 AM - 6:45 PM|
Customer Reviews 51
Charles is a true gentleman and made our move-in easy a pie. Highly recommend this storage facility.
they have nice service and theyre very helpful
Although I came really late Deidre was still professional, kind and even gave me a few extra minutes to put my belongings in the unit. Thank you.
This is my first time renting a storage unit. The facility is clean and comfortable. It was easy to fill out all the necessary paperwork. Charles was very helpful to me in all aspects of the process. He took the time to explain everything I needed to know.
All ladders are not stable - they are shaking and make uncomfortable to use it
First time using a storage unit and good so far and the staff are cool
The units were so cheap that I got few, This way i have more access to itens. Great deals going on!
The prices are great. And, I had a wonderful experience, thanks in large part to Chauncey, Melissa, and Isaiah. Isaiah answered all of my questions regarding renting a unit, and even called me back after hours. When we encountered an issue with the unit I had reserved, Chauncey quickly started brainstorming solutions, and he and Melissa came up with a great one! I ended up purchasing another unit, and Chauncey flew into action and arranged for it to be quickly cleared of the items that the prior owner had left inside, and then washed, enabling me to move my items into the unit that same morning! I was taken aback at how everyone is extremely knowledgeable, helpful, and really spends time to put the customer at ease. I am so glad I went with this facility!
The price is the best we could find, and the staff was incredibly accommodating with a handful of issues and special requests. The place looks clean and very professional. I cannot recommend them enough!
Very clean, great and friendly staff. Took me through everything from start to finish.
really prefer not to leave a comment at this time, it was cheap and very good and 6 months later bam! triple the rent increase, why did it go up so much i asked? was told that was the going rate... i go to move out and what do you know they lowered it on their own... whaaa? that never happens! a normal rent increase is about 8 to 12% and thats killing it! room was $130, shot up to $390 after 6 months, i call that super rape!
I was impressed with the promotion I got with spare foot. I donât think Iâd be able to find a deal bettter than this anywhere else!
Very good storage facility. Highly recommended!
Nice people, nice space. Found a unit for 32 .00
All paperwork was ready at time of appointment, storage considerable large with a great price. Clean, easily accessible, and worth the trip.
Great people. My five by five unit was only 32.00. highly recommended
Clean facility, friendly staff and great customer service.
Lanzo is so very helpful and nice. I had a really great customer-service experience with him today!
Lanzo is so nice and helpful. I was so pleased with my customer-service experience with him today. I was new to the process, and he answered all my questions and helped me with every aspect of moving in my things.
Unit shown was not what was received. Found out after we paid for our unit. Paid for 24-hr access but no dollies are available after regular business hours. Still, prices are the lowest around and the staff is very nice and helpful.
Got a great storage unit for a great price.
Chauncey was very professional and courteous in helping me rent a storage space. He took the time to listen and address all my questions. Very Friendly and Excellent Customer Service! The place is very clean and the location is convenient. Overall, a wonderful and fantastic experience! Thank you very much Chauncey! I highly recommend this place to everyone. 5 Stars!!! A+++
The property manager was very helpful to me and I appreciated his customer service. The other worker that was there was also very helpful. He actually helped me moved my things even though he didnât have to. Wonderful experience.
This was the best deal in Brooklyn and the customer service we received from Chauncey was amazing! He went above and beyond to make sure everything was done the right way and we were satisfied customers!
Your representative Chauncey was very helpful, courteous and professional. He seemed quite patient in dealing with a rather troublesome customer. I was given a clear understanding of all charges. I left the facility very satisfied, and I would most definitely recommend this facility to anyone who require your service.
Lanzo is Amazing. I had to move last minute and he accommodated me and answered all my questions. He even gave me a reference for movers (who were the BOMB). The next day when I had to move the two young gentlemen who were there were very professional. Overall, Iâm beyond pleased with my experience.
Besides the awesome customer service provided, they always got great deals and promotions! They also have 24 hour access which is a ++ in my book.
I recommend this storage to everyone the staff is a great help and they work with all tour needs they even let you use there van to move storage to and from their facility A+++++
Excellent customer service, very friendly staff, affordable, extremely clean.
The place could use some light really bad. Besides that, so far no complaints.
Storage is decent for my needs. Price point was a big factor for me. Iâm happy.
Great price....easy to work with .....
Great service cant complain it all worked out
Check is was quick and seamless. The staff was friendly and the unit and entire building was well lit and clean.
i just want to know what time is not the buny hour.Becuse a uncle used the stairs when i took my thing back secand times
Good location. Easy to move into. Helpful customer service. Free truck was a good help.
Doors are left open during the day. Cockroaches found throughout facility and mice traps everywhere. Understandable, we live in Brooklyn, but it can be cleaner. For the price and free truck for 4 hours to bring your stuff in, it's worth it if your on a tight budget.
A good deal and well organized facility
unexpected fee $20!! but still cheap cheap!
This facility is easy to get to from the street. I parked right in front and the manager showed up exactly at 9 am when they open. The facility was clean and easy to navigate. The manager explained everything clearly and was very nice. He made a large flatbed cart available to me and showed me what to do to secure my storage unit. He also explained all of the company policies. I am very pleased.
Overall a great experience!
I highly recomend this place.I rate it with 5 stars!!! The stuff is great!!! The manager Sherwyn Cox is a great person.He was very professional and he knows his job perfectly.I can say the company is very lucky to have a such highly professional worker!!! I never used self storages before and he explained everything, was an excellent quide and very quickly registrated me .I needed to move in the same day, to keep my stuff somewhere, so it happened in 5 minutes.I was lucky=) Sherwyn Cox "THANK YOU"!!!
I have been with this company for quite some time no and ive been very pleased with everything about it.
OUTSTANDING SERVICE for LOW COST - really mistic deal
I have rented here since they opened. the staff is so professional and my experience has been great.